How to See Total Revenue From Your Jotform Submissions
Jotform shows you submissions, not a revenue total. Here are three ways to get total sales from your Jotform order form — the CSV/Excel method, the Jotform Tables method, and the no-spreadsheet shortcut.
Jotform doesn’t show a revenue total anywhere in its interface — it counts submissions, not dollars. To see total sales you have to add up the payment field yourself. The quickest manual way is to sum the payment column in Jotform Tables or in a spreadsheet after exporting; the no-spreadsheet way is a tool that reads the payment field and totals it (plus average order value and trend) for you.
If you take orders through a Jotform form with a payment field — Stripe, PayPal, Square, or a manual “order total” number — every sale lands as a submission. Jotform is great at capturing those orders. What it doesn’t do is tell you how much money they add up to. Here are the three real ways to get that number, from most manual to most automatic.
Method 1 — Sum the payment column in Jotform Tables
You don’t always need to export. Jotform Tables can total a single column in place:
- Open your form and go to the Tables view.
- Find the column that holds the paid amount (your payment element, or an “Order Total” number field).
- Click the summary area at the bottom of that column and choose Sum. Jotform shows a running total of everything currently visible.
- Use a filter first (e.g. status = Paid, or a date range) so test and incomplete orders don’t inflate the number.
This is the fastest way to a single total. Its limit: it’s one sum at a time. It won’t give you average order value, revenue by product, or how this month compares to last.
Method 2 — Export to Excel or Google Sheets and SUM
For anything more than a single total, export and use a spreadsheet:
- In Jotform, open Submissions (or Tables) and choose Download / Export → Excel (or CSV).
- Open the file. Locate your payment/total column.
- Clean it first: strip currency symbols and commas so the cells are plain numbers, and delete rows for refunded, cancelled, or test/sandbox payments.
- In an empty cell, enter
=SUM(F2:F999)(swapFfor your payment column). That’s your total revenue. - For average order value, add
=AVERAGE(...); for revenue by product or month, insert a PivotTable and drag the product or date field to rows and the payment total to values.
This works and it’s free. The catch is that it’s a monthly chore — export, clean, re-build the pivot — and it’s easy to get a wrong total from stray symbols or leftover test orders.
Method 3 — Skip the export entirely
If you find yourself doing Method 2 every month, the point of a tool like TutuMarginis to remove that chore. It reads your Jotform submissions (read-only), detects the payment field, and shows total revenue, average order value, top products, and month-over-month trend the moment your form connects — no CSV, no pivot table. You can also just ask it in plain English (“total revenue this month”) and get the chart. Your order rows stay in your browser.
See it on live sample data ▸Getting an accurate number — the gotchas
- Filter to paid orders. Incomplete and abandoned payments still create submissions. Count only completed ones.
- Remove test/sandbox payments. Orders you made while setting up the form will otherwise pad your total.
- Subtract refunds.A refunded order is still a row in your export; it isn’t revenue.
- Mind multi-item orders.If one submission contains several products, the row total is the order total — splitting revenue by product needs the line items, not just the order sum.
- Watch the timezone. Monthly totals shift if the submission date is in a different timezone than you assume.
Bottom line:for a one-off number, Jotform Tables’ column sum is enough. For recurring revenue, AOV, product, and trend reporting without the monthly spreadsheet ritual, a purpose-built reader is faster and harder to get wrong. Related: getting AOV, top products, and repeat customers and turning submissions into a chart without Excel.
Frequently asked questions
Does Jotform show your total sales?
Not directly. Jotform's submissions page and Jotform Tables list each order as a row and show a submission count, but there is no built-in 'total revenue' figure. To get total sales you either sum the payment field yourself (in Jotform Tables' column summary or a spreadsheet) or use a tool that reads the payment field and totals it for you.
How do I sum a payment field in Jotform?
In Jotform Tables, open the form's table, find the payment/total column, and use the column's summary option at the bottom to choose 'Sum'. That gives a running total of that column. For anything beyond a single sum — like average order value, revenue by product, or month-over-month trend — export to a spreadsheet and use a pivot table, or use a dedicated analytics tool.
Why is my exported revenue total wrong or too high?
The three usual causes are: (1) incomplete or test/sandbox payments counted as real orders, (2) refunded or cancelled orders still in the export, and (3) currency symbols or commas in the payment column that break the SUM. Filter to paid/completed orders and clean the payment column to numbers before totaling.
Can I see Jotform revenue by month?
Not from the submissions page alone. Export your submissions with the submission date, then build a pivot table grouping the payment total by month — or use a tool that reads the date and payment fields and charts revenue by month automatically.